06 Jul Curious Before Furious: How Smart Leaders Handle Emotion
Posted at 08:00h
in Accountability, Communication, Emotional Intelligence, Employee Retention, Leadership, Teamwork
Ever told someone mid-meltdown to “calm down” or “chill out”? Or tried reasoning with someone clearly overwhelmed?
How’d that go? Probably not well.
When emotions run high, logic often leaves the room. That’s because intense emotional reactions are usually masks—covering up unmet needs, hidden fears, or deeper challenges. The real leadership opportunity isn’t to suppress those emotions… it’s to get curious.
Instead of reacting with judgment or frustration, take a breath and ask:
- What’s really going on here?
- What might I be missing?
- What need is going unmet?
Today’s tip: Emotions are clues—follow them. When tension rises, breathe deeply and turn up your curiosity.
